Your account on Jali Live Privacy Our Top Priority

1 Introduction

Jali Live is a trusted online betting platform in Bangladesh. We believe protecting our members' privacy is not just a legal obligation — it's a moral commitment. Jali Live's Privacy Policy is designed to keep you fully informed about how your data is used and what control you have over it.

This Privacy Policy applies to the Jali Live website, mobile app, and all our digital services. By creating an account or using the platform, you agree to this policy. Please read it carefully before registering.

2 What Data We Collect

Jali Live collects two types of information from members — data you provide directly and data collected automatically. Details are outlined below:

3 How Your Data Is Used

Jali Live uses the data it collects only for specific, limited purposes. What we do not do is just as important as what we do. The main reasons we use your data are outlined below:

• Account Management: To create your account, keep it secure, and verify your login.
• Identity Verification: To complete the KYC process for fraud prevention and legal compliance.
• Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Customer Support: To handle your complaints, questions, and support requests.
• Security Monitoring: To detect unusual transactions or suspicious account activity.
• Service Improvement: To analyze user behavior and improve the platform experience.
• Legal Requirements: To comply with requests from government or regulatory authorities.
• Contact: To send important updates, security alerts, and account-related notifications.

Jali live never shares your information with third parties for advertising purposes. You can unsubscribe from our promotional communications at any time.

4 Data Sharing & Disclosure

Keeping your data safe is our core commitment at Jali Live. However, there are limited circumstances where data may be shared:

• Payment Processors: Necessary information is shared with mobile banking providers to process deposits and withdrawals. These providers operate under their own privacy policies.
• Law Enforcement Agencies: Certain information may be required to meet legal obligations or government orders. This only occurs through lawful processes.
• Technology Service Providers: Limited data may be shared with trusted partners for server hosting, data analytics, or cybersecurity purposes. These partners operate in compliance with Jali Live's privacy standards.
• Fraud Prevention: Limited data may be used to check international blacklists for detecting money laundering or fraud.

5 Data Protection Measures

Jali Live follows the highest industry standards for technical and administrative data protection. Our security framework is outlined below:

• SSL/TLS Encryption: All website and app connections are encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Verification: Two-Factor Authentication (2FA) is available for an added layer of security.
• Regular Security Audits: System security is regularly audited by independent third-party experts.
• Restricted Access: Only authorized personnel may access user data, and only when strictly necessary.
• Data Backup: Your data is backed up on secure, encrypted servers.

Please note that no organization can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

6 Cookie Policy

Jali Live uses cookies on its website. Cookies are small text files stored in your browser. Jali Live uses the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Without them, the platform cannot function properly.
• Performance Cookies: Helps us understand which pages are used most and where issues occur. This data is collected entirely anonymously.
• Functionality Cookies: Used to remember your language preference, time zone, and other settings.
• Analytics Cookies: Used to analyze user behavior in order to improve Jali Live's services.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working properly.

7 Your Privacy Rights

As a jali live member, you have several important rights over your personal data. You can exercise these rights at any time:

To exercise any of these rights, please support@jalilive.biz Please email us at the address provided. We will respond within 30 business days.

8 Data Retention Period

Jali live does not retain any data longer than necessary. However, different retention periods apply depending on the type of data:

• Account Information: For a minimum of 5 years during and after account closure (as required by law).
• Transaction Details: Retained for up to 7 years in accordance with financial regulatory requirements.
• Betting History: Up to 3 years after account closure.
• Customer Service Records: Up to 3 years from the date of last contact.
• Cookie & Browsing Data: Automatically deleted within 30 days to 1 year.

9 Protection of Minors

Jali Live strictly does not collect or process personal data from anyone under the age of 18. Our platform is operated exclusively for adults.

Age is verified at the time of registration. If we have reason to believe that data belonging to a minor has been collected, the account is immediately closed and all associated data is deleted.

If you believe a minor is accessing a jali live account, please support@jalilive.bizto notify us.

10 Contact & Complaints

For any privacy-related questions, complaints, or rights requests, please get in touch with us. Jali Live's dedicated privacy team is ready to assist you with any concerns.

• Email: support@jalilive.biz
• Support: Bengali-language support is available 24 hours a day, 7 days a week.
• Response Time: We typically respond within 24–48 hours.

You are also welcome to share any feedback or suggestions regarding this privacy policy. We always value your input and continually work to improve our policies.